At Royal FRCR Courses, we are committed to providing high-quality educational content to support candidates preparing for the FRCR examinations. Please read our refund policy carefully before enrolling in any course.
1. Digital Courses & Online Content
- All courses offered on Royal FRCR Courses are digital products.
- Once access to a course has been granted, refunds are not available, as course materials, videos, and resources become immediately accessible.
2. Exceptions
Refunds may be considered only in the following cases:
- Duplicate payment made by the same user.
- Technical issues that prevent access to the course and cannot be resolved by our support team.
- Course cancellation by Royal FRCR Courses before the course start date (if applicable).
Any approved refund will be processed using the original payment method.
3. Subscription-Based Courses (If Applicable)
- Subscription fees are non-refundable, whether used fully or partially.
- You may cancel your subscription at any time to prevent future charges, but no refunds will be issued for the current billing period.
4. Exam Results & Performance
- Royal FRCR Courses does not guarantee exam success or specific results.
- Refunds will not be issued based on exam outcomes or personal performance.
5. Technical Support
If you experience any technical problems accessing your course:
- Please contact us immediately.
- Our team will make every reasonable effort to resolve the issue before considering a refund.
6. Refund Processing
- Approved refunds will be processed within 7–14 business days.
- Processing time may vary depending on your bank or payment provider.
7. Policy Updates
Royal FRCR Courses reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the website.
8. Contact Us
For any questions regarding this policy or refund requests, please contact us at:
info@royalfrcr.com